Louis Penfield House

2203 River Rd
Willoughby Hills, OH 44094

Coronavirus Update

Hello Future Guests!

We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The well-being of our guests is of paramount importance.

Our Cancellation Policy

In response to changing conditions, the Penfield House is committed to ensuring our customers experience flexibility during these challenging times.

For All Guests

• For guests with existing reservations for any future arrival date in 2020, we will allow full changes without a charge up to 1 week before your scheduled arrival date.*Please note that any changes to existing reservations will be subject toa vailability and any rate differences (weekday vs weekend rates).
• For guests making new reservations for any future arrival date in 2020, we will allow the reservation to be changed at no charge up to 1 week before your scheduled arrival date.* Please note that changes to the reservation will besubject to availability and any rate differences (weekday vs weekend rates).
• These dates may be extended based on the guidance from the CDC, WHO and local government.

Our Commitment to Cleanliness

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests. The Penfield House is working to ensure we are meeting the latest guidance on hygiene and cleaning. We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests. The Penfield House is working to ensure we are meeting the latest guidance on hygiene and cleaning.

We hope, especially those local,that a break from the real world at the Penfield House will be 'just what the doctor ordered'.  We have 25 acres of open space, a beautiful river for fishing and day dreaming and wild life to photograph!

Stay well!